Netflix is Dead to me!

I have been a Netflix subscriber since 1999 thanks to my friend drew who turned me on to the service. Now almost everyone I know uses Netflix. But as of the last 3 months I have seen some serious lag in my movies being returned to Netflix. I pay for the 8 DVDs at a time (51.99 per month) So I write Netflix about my problem. Here is the response I got mid last month.

Hello Paul,

Thank you for contacting Netflix customer support!

Please be assured that Netflix delivery delays are very uncommon. If you're experiencing repeated delays with returning DVDs, we would suggest mailing them from a different location such as the post office.

You may report any difficulties with shipments using the Report Shipping Problem page.

If you have any further questions or concerns, please feel free to contact us.

Thanks,
Nicole,
Netflix Customer Service.

Ok i understand there are problems with sending DVDs in the mail… sure I understand. But my movies were taking 5 – 6 days to get back to Netflix, muuuuuch longer then the standard 1 day I used to get. Over the weekend I read this and this…. now im furious. I cant believe Netflix would do something sooooooo damn stupid. My account has been canceled.